Privacy Policy

Last updated: June 4, 2025

This Privacy Policy explains how Bruvelle ("we", "us", "our", or the "Site") collects, uses, discloses, and protects your personal information when you visit or make a purchase from bruvelle.com or otherwise engage with our services (collectively, the “Services”). The terms “you” and “your” refer to any individual using our Services, including website visitors and customers.

Please read this policy carefully to understand how your personal information is handled.

1. Changes to This Privacy Policy

We may revise this Privacy Policy periodically to reflect changes in our practices or for legal, regulatory, or operational reasons. Any updates will be posted on this page with the revised date. Please check back regularly to stay informed.

2. Information We Collect and Use

2.1 Information You Provide Directly

When using our Services, you may provide us with the following:

  • Contact Details: Name, address, phone number, email
  • Order Information: Billing/shipping addresses, order details, payment confirmations
  • Account Details: Username, password, security questions
  • Shopping Information: Cart items, purchases, reviews, loyalty points, referrals, gift cards
  • Customer Support: Any personal data included in messages or inquiries

Providing some of this information may be necessary to access certain features of the Services.

2.2 Information We Collect Automatically

We may collect "Usage Data" through cookies, pixels, and similar technologies, including:

  • IP address
  • Device/browser information
  • Pages visited
  • Time spent on the Site
  • Interaction with features and ads

2.3 Information from Third Parties

We may receive information about you from:

  • Vendors (e.g., Shopify, our platform host)
  • Payment processors (for billing and order fulfillment)
  • Marketing partners (for ads and analytics)

All such data will be handled in accordance with this Privacy Policy.

3. How We Use Your Information

We may use your personal data for:

  • Service Fulfillment: Processing orders, payments, returns, and managing accounts
  • Marketing: Sending promotional communications (with consent where required)
  • Security: Preventing fraud and ensuring the integrity of our systems
  • Support & Improvements: Responding to inquiries and improving our Services

If you're an EEA resident, these uses are justified based on our legitimate interests or contractual obligations, in line with Art. 6(1)(f) or Art. 6(1)(b) of the GDPR.

4. Cookies

We use cookies to:

  • Remember your preferences
  • Analyze traffic and interactions
  • Personalize your shopping experience

You can manage or disable cookies through your browser settings. Learn more about our use of cookies at Shopify’s Cookie Policy.

5. Disclosing Your Information

We may disclose personal information to:

Category Recipients
Identifiers (e.g., name, email) Service providers (IT, shipping, customer support, etc.)
Order/Account Data Business and marketing partners
Usage Data Analytics providers, advertising partners
Geolocation/IP Security, analytics, fraud prevention

We do not sell or share sensitive personal information without your consent, nor do we use it to infer characteristics.

6. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing any personal information.

7. Children's Privacy

Our Services are not intended for children. We do not knowingly collect data from individuals under 16. If you believe your child has provided us with personal information, contact us to request deletion.

8. Data Security & Retention

We use appropriate technical and organizational measures to safeguard your information. However, no method of transmission or storage is 100% secure. We retain data only as long as necessary for operational, legal, or business purposes.

9. Your Rights

Depending on your location, your rights may include:

  • Access to your data
  • Deletion of your information
  • Correction of inaccuracies
  • Data portability
  • Opt-out of sale/sharing or targeted advertising
  • Restrict processing
  • Withdraw consent
  • Appeal any denied requests

You can exercise these rights by contacting us at contact@bruvelle.com. We may verify your identity before processing your request.

10. Complaints

If you have concerns about our use of your personal data, contact us first. If unresolved, you may lodge a complaint with your local data protection authority. For EEA residents, a list of supervisory authorities can be found here.

11. International Transfers

We may transfer your personal information outside your home country, including to service providers in countries that may not offer the same level of protection. When doing so, we use standard contractual clauses or similar safeguards approved under GDPR.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, you can contact us at:

Bruvelle
📧 Email: contact@bruvelle.com
📍 Address: Aleje Jerozolimskie 148, Warszawa, 02-326, Poland

We are the data controller for your personal information unless otherwise noted.